
What we measure
A smart building is one that delivers outstanding outcomes for all users, through digital technology, to exceed their evolving expectations.
What we measure
Our scorecard has been designed to assess each and every building against the outcomes and benefits expected of a smart building.
SmartScore was created in collaboration with the owners and users of the world’s most advanced properties. The WiredScore Smart Council, a group of leading landlords, occupiers and advisors, was created and consulted throughout the development process. In addition, our set of criteria was refined with our Research Advisors, a group of technical experts ranging from solution providers to consultants and integrators.
The scorecard consists of two sections:
User functionality:
Assessing to what extent the building delivers the outstanding outcomes users expect.
Technological foundation:
Assessing to what extent the technology, processes and procedures are robust and future-proof.
User functionality
Each user story assesses two factors:
The implementation
The extent to which the user story has been implemented within the building.
The level
The extent to which the user story has been implemented to solve the issues and inconvenience and delivered the right outcomes.

Individual and collaborative productivity

Health and wellbeing

Communities and services

Sustainability

Maintenance and operations

Security
Each user story assesses two factors:
The implementation
The extent to which the user story has been implemented within the building.
The level
The extent to which the user story has been implemented to solve the issues and inconvenience and delivered the right outcomes.
Technological foundations
Tenant digital connectivity
Building systems
Landlord integration network
range of protocols supported.
Governance
Cybersecurity
cybersecurity compliance.
Data sharing
sustainability gathering data about
the operation and utilization of
systems and technology within
the building.

Certification levels
SmartScore certification provides clarity on what constitutes a smart building, guidance on how to achieve the status, and proof of the value it adds to your asset. Our methods of measurement are fair, thorough and independently verified.