User-first design: How to create a smart building that delivers.

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1 / 21 / 2022

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If The Walls Could Talk header

If The Walls Could Talk is a series of conversations about smart buildings, connecting key thinkers in the property world with each other, and you.

You’ll hear from landlords and developers, advisors and tenants in the smart building space all of whom bring their unique perspectives on what the term smart building actually means and what it takes to create a smart building that works.

The series follows four key themes throughout and leaves you with practical takeaways from each conversation.

  1. How to approach creating a smart building.
  2. User-first design: How to create a smart building that delivers.
  3. Technical foundations of smart: How to create a smart building that works
  4. Smart and sustainability: Reducing the environmental impact of the built environment

“A smart building is one that delivers outstanding outcomes for all users, through digital technology, to exceed their evolving expectations”.

The definition of a smart building, following a user-centric and outcomes-driven perspective, recognizes that a smart building is about using the best technology, processes and procedures available to deliver outstanding outcomes for all users.

But how can developers make a building smart when many critical design decisions are dependent on the specific wants and needs of the building users?

Throughout this topic, we discuss how to prioritize user stories in order to create the best experiences for all building users by understanding the value of amenities, how best to integrate different technologies and, the value of data in a smart building.

User-first design: how to create a smart building that delivers. Episode 1.

Our conversation is with Peter Bicknell, Head of Engineering at 22 Bishopsgate and Phillip Shalless, Senior Asset Manager at AXA IM Alts both of whom are here to talk about one of London’s smartest spaces, 22 Bishopsgate.

In this episode, we find out how 22 Bishopsgate was brought to life for its occupiers, what were their first steps in creating a smart building and how they ensure their building continues adapting to new technologies and remains future-proof.

A conversation with Peter Bicknell, Head of Engineering at 22 Bishopsgate and Phillip Shalless, Senior Asset Manager at AXA IM Alts.

Our conversation is with Peter Bicknell, Head of Engineering at 22 Bishopsgate and Phillip Shalless, Senior Asset Manager at AXA IM Alts both of whom are here to talk about one of London’s smartest spaces, 22 Bishopsgate.

In this episode, we find out how 22 Bishopsgate was brought to life for its occupiers, what were their first steps in creating a smart building and how they ensure their building continues adapting to new technologies and remains future-proof.

Episode 2.

In the sixth episode of If The Walls Could Talk, our conversation follows the theme of user-first design and asks the question, how do you create a smart building that delivers?

Our conversation is with Dan Drogman, the CEO of Smart Spaces, the organization behind a smart building operating system, that brings together all the base-build systems (HVAC, indoor air quality, lighting control, CCTV, etc) under one platform, and is used by landlords all over the world.

We discuss their work with the iconic 22 Bishopsgate, what a smart building means to them and how to prioritize user stories when creating a smart building.

A conversation with Dan Drogman, the CEO of Smart Spaces.

In the sixth episode of If The Walls Could Talk, our conversation follows the theme of user-first design and asks the question, how do you create a smart building that delivers?

Our conversation is with Dan Drogman, the CEO of Smart Spaces, the organization behind a smart building operating system, that brings together all the base-build systems (HVAC, indoor air quality, lighting control, CCTV, etc) under one platform, and is used by landlords all over the world.

We discuss their work with the iconic 22 Bishopsgate, what a smart building means to them and how to prioritize user stories when creating a smart building.

Episode 3.

In the third episode of our topic, our conversation is with Anthony Morgado from JLL engineering. Anthony leads the smart building practice at JLL, working closely with real estate owners and tenants as a smart building consultant.

In this episode, we find out how existing buildings can retrofit and become smart, how consultants like JLL help their clients choose the best technologies for their users and the value of data in smart buildings.

A conversation with Anthony Morgado at JLL

In the third episode of our topic, our conversation is with Anthony Morgado from JLL engineering. Anthony leads the smart building practice at JLL, working closely with real estate owners and tenants as a smart building consultant.

In this episode, we find out how existing buildings can retrofit and become smart, how consultants like JLL help their clients choose the best technologies for their users and the value of data in smart buildings.

Episode 4.

In the fourth and final episode of user-first design: how to create a smart building that delivers, Jules Barker and Arie Barendrecht speak with Tommy Crowley, WiredScore’s Global Director of APAC.

In the episode, Jules, Arie and Tommy summarize the themes from the previous three conversations, highlighting learnings such as the importance of getting the foundations right in order to create a technologically flexible building, how the interoperability of systems can generate data that’s truly valuable and why collaboration between systems and people is the next big step.

Jules Barker, Arie Barendrecht and Tommy Crowley discuss.

In the fourth and final episode of user-first design: how to create a smart building that delivers, Jules Barker and Arie Barendrecht speak with Tommy Crowley, WiredScore’s Global Director of APAC.

In the episode, Jules, Arie and Tommy summarize the themes from the previous three conversations, highlighting learnings such as the importance of getting the foundations right in order to create a technologically flexible building, how the interoperability of systems can generate data that’s truly valuable and why collaboration between systems and people is the next big step.

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