SmartScore has launched!

Posted:

4 / 23 / 2021

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On Tuesday 20th April, we launched our all-new certification: SmartScore.

The launch marks an important step towards us achieving our mission: to make the world’s buildings smarter and better connected, enabling a more collaborative, innovative and dynamic future.

We were thrilled to launch SmartScore with 70 buildings, 44 landlords across 7 countries. This is a huge commitment from real estate globally, and we’re excited to see what the future has in store for the smart buildings space.

Missed the launch event? Watch the recording.

Smart buildings must be built with the users in mind. That’s why, back in the spring of 2020, we formed the WiredScore Smart Council to collaboratively build a consensus on smart: what it means, how it can be valuable to owners and users, and (crucially) how to measure success. Further detail on this thinking can be found in our white paper, Smart Buildings: Our Future is Smart.

The white paper serves as a unified and cohesive pattern of thought that defines what it means to be a smart building, unpicking just how important they are to the built world and showcasing some great examples of buildings doing smart now, and doing smart well.

SmartScore white paper

Read the white paper

The SmartScore launch panelists

As we stepped into the world of smart buildings at the SmartScore launch event, a panel of experts shared their knowledge and expertise in a discussion: "Smart buildings. A global industry leaders’ perspective" which was a lively and insightful analysis of the smart building space. With many thanks to:
James Pellatt, Director of Workplace and Innovation, Great Portland Estates
George Roberts, Head of UK & Ireland, Cushman & Wakefield
As we stepped into the world of smart buildings at the SmartScore launch event, a panel of experts shared their knowledge and expertise in a discussion: "Smart buildings. A global industry leaders’ perspective" which was a lively and insightful analysis of the smart building space. With many thanks to:
Sandra Gritti, Director EDGE Next, EDGE
Grigor Hajiev, Head of Product & Development West Europe, Allianz
Jacinda Lofland, Director Strategy and Innovation, Nuveen
Brad Greiwe, Co-Founder & Managing Partner, Fifth Wall (Moderator)

As well as hearing from eminent members of the real estate community WiredScore’s founder and CEO, Arie Barendrecht, also shared his thoughts as he proudly brought SmartScore into the public eye for the first time:

Improving our buildings is one of the most powerful ways we can address the biggest challenges of our time: staving off climate change, advancing our health and wellness, and even strengthening our physical and digital security – the companies shaping the future will be working in WiredScore and SmartScore rated buildings.

Arie Barendrecht
WiredScore founder and CEO

Following on from Arie’s resonating sentiment, the discussion centered around the necessity for smart buildings and how they will play a part in shaping our future.

When it comes to providing a productive space for tenants to work, smart building technology is key. Smart doesn’t just mean having a fully optimized building, it means listening to tenants and having clear and open lines of communication to ever-improve the space. As George Roberts aptly pointed out:

Landlords are in the productivity game. They need to make their tenants as productive as they can be. Those that don’t see a relationship of heightened engagement are the ones likely to lose out.

George Roberts
Head of UK & Ireland, Cushman & Wakefield

An undeniable theme that emerged from the discussion was that the role of the landlord has fundamentally shifted. To remain relevant the landlord must listen to the tenant and take action on their feedback, or, in the words of James Pellatt:

The workplace is never finished and we are faced with a world of disruption. The old world of simple rent collection from landlords is gone.

James Pellatt
Director of Workplace and Innovation, Great Portland Estates

Smart buildings are ever-evolving, ever learning spaces, and data sits at the very heart of that evolution. For Sandra Gritti, data is the key to creating perfectly convened spaces that really listen to the wants and needs of the occupier:

Technology has a fundamental opportunity to change the relationship between occupiers and buildings… Smart buildings elevate the conversation beyond the energy bill and we’re now using data to improve the experience within the building.

Sandra Gritti
Director EDGE Next, EDGE

As the discussion developed, Jacinda Lofland highlighted technology as “a transparency enabler” and noted the importance of the ongoing learning process that comes with smart buildings. Getting it right takes time, and Lofland raised the point that, when embarking upon a smart journey, it’s better to have a scale-up attitude, rather than being over-ambitious at the start of the process:

It’s so important to start small, have lessons learned and embrace failure.

Jacinda Lofland
Director Strategy and Innovation, Nuveen

As real estate pushes forward into a smart new world, it’s essential that an industry-wide benchmark is established and maintained.

Tenants, users, operators and landlords need to be aligned – when all share a vision, it works well. SmartScore is absolutely needed. Thank you WiredScore for creating SmartScore.

Grigor Hajiev
Head of Product & Development West Europe, Allianz

The future of real estate rests with smart buildings – a point upon which all panelists were in agreement. Smart is essential to sustainable, future-proof, cost efficient and inspirational and, by putting the user first, ensures that we’re creating safer, people-centric spaces that are better both for the occupier and the environment.

When it comes to building appealing spaces that are versatile and able to attract the top talent, the key to creating the best in-building experience imaginable is to build with the user in mind – the key is to build smart.

The SmartScore launch clients:

70 buildings signed up to SmartScore certification, from 44 landlords across 7 countries, including Morgan Stanley Real Estate Investing, Hines, Carttera, The John Buck Company, Columbia Property Trust.
SmartScore launched with the following clients:
70 buildings signed up to SmartScore certification, from 44 landlords across 7 countries, including Morgan Stanley Real Estate Investing, Hines, Carttera, The John Buck Company, Columbia Property Trust.
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