The Digital Square Mile: how the City’s landlords are beating digital obsolescence

Posted:

9 / 18 / 2026

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Resilience has become a defining factor in how occupiers choose and retain office space in the City of London. As AI reshapes occupier demand and cyber threats grow more sophisticated both, digital connectivity and technological resilience become mission critical for buildings. Their ability to support always on, technology intensive occupation is no longer a nice to have, it’s fast becoming a prerequisite for occupier confidence.

As the City of London’s office market continues to attract strong demand, the historic squeeze on quality supply, combined with the rapid rise of AI as both a new category of occupier and a growing dependency for almost every business, is prompting the City of London Corporation to rethink what “quality” office space actually means, moving beyond physical grade to include a building’s technological resilience.

Key takeaways

  • Quality supply in the City is now historically scarce: the Grade A tower vacancy rate has fallen to just 1.9%, with active demand up 72% on the long-term average, increasingly driven by AI occupiers and AI-reliant occupiers more broadly.
  • City of London buildings already outperform wider London on technological resilience, particularly on mobile provision (+13 percentage points) and, among new developments, cybersecurity (+6 percentage points).
  • As occupiers increasingly choose to stay and regear rather than relocate, the onus is shifting to landlords to use these renewal moments to invest in resilience, or risk obsolescence once market conditions ease.

The City's leasing market has never been tighter

The City of London’s office market is entering a new phase of scarcity, specifically when it comes to availability of Grade A space. City-wide take-up reached 2.58 million sq ft in H1 2026, down 18% on H1 2025, yet the market has become sharply polarised: the Grade A tower vacancy rate has fallen to just 1.9%, and City Core vacancy now sits at 5.9%, 220 basis points below its ten-year average. Prime rents have risen 19% year-on-year to £116.73 per sq ft, while active demand is up 72% on the long-term average, a gap increasingly explained by the rise of AI.

AI occupiers is fast becoming a distinct category of demand. AI firms leased 0.7 million sq ft across Central London in H1 2026 alone (more than double the whole of 2025) with a further 290,000 sq ft of active requirements still in the market. In the City specifically, Tech & Media has grown to account for 20% of take-up, in a market historically dominated by Insurance & Financial Services.

But the pressure this trend is placing on buildings extends well beyond dedicated AI companies. AI adoption across UK businesses has nearly tripled since 2023, rising from 12% of businesses having adopted it to 35%. The operational burden this creates is widening.

Technology part of a new standard for quality

This shift is prompting the industry to formally rethink what quality office space means. The British Council for Offices is piloting a new grading system, after finding that fewer than 3% of professionals support the traditional Grade A/B classification. The proposed 100-point scoring matrix retains established measures of physical quality, sustainability and amenity, but its most significant departure is the introduction of technology as a distinct category, assessed through building management systems and, notably, a WiredScore rating.

This addition is significant. Under the traditional Grade A/B system, a building’s technological capability was never measured directly, rather it was simply assumed on the strength of a building’s age or finish. The new matrix scores it explicitly, on equal footing with the criteria that have long defined office quality. The result is a new four-tier structure (Prime, Grade A, Grade B and Grade C) in which a building’s digital and cyber credentials are no longer inferred, but assessed on their own terms.

This shift matters enormously for the Square Mile. For years, technological capability has been treated as background infrastructure, assumed rather than actually assessed when grading buildings. By bringing it into a formal grading framework, alongside sustainability and amenity, we are able to bring to life what occupiers are already saying: that technology is just as fundamental to a building’s value as its structure or finish. For the City of London, this formalises what WiredScore's own data already shows: technological resilience is not a supporting feature of office quality, but one of its defining measures.

Katie Stewart
Executive Director - Environment, City of London Corporation

The evidence: the City's resilience edge

Within this new framework, City of London buildings already demonstrate a measurable advantage. In its Global Cities Resilience Index, 2026, WiredScore defines technological resilience as encompassing three pillars: digital resilience, physical resilience and cyber resilience.

WiredScore data shows the City outperforms the wider London market on technological resilience overall, with digital resilience the most notable strength: in-building mobile provision runs 13 percentage points ahead of wider London, and fixed internet provision 4 points ahead. New developments in the City also outperform wider London on cybersecurity resilience, by 6 percentage points.

This advantage, however, is not evenly distributed. Underlying data shows resilience performance varies significantly across individual buildings within the Square Mile – a reminder that the City of London is not a single, uniform market, but a collection of assets at differing levels of readiness.

The City of London has long been esteemed as a destination for global occupiers. As the profile of these occupiers becomes increasingly dependent on technology, there is a growing impetus for building owners and developers to consider how their assets can accommodate a set of requirements that increasingly prioritise digital connectivity.
“This is something we reevaluate periodically as part of the City of London Corporation’s commitment to best practice in real estate. Part of our City Plan 2040 calls on the real estate community to fully adopt the provision of digital connectivity; we believe this will be paramount to the City’s ongoing status on the global stage.

Katie Stewart
Executive Director - Environment, City of London Corporation

The commercial stakes

None of this is abstract. Smart, connected buildings can already command rental premiums of up to 7.3%, and Grade A rents are forecast to rise by an average of 5.7% a year over the next five years, against a backdrop of persistent scarcity. As AI reshapes both occupier demand and the tools available to landlords, technological resilience is no longer a differentiator at the margins. It is fast becoming the basis on which office quality and value is judged.

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