WiredScore Platform: All your questions answered

Posted:

11 / 11 / 2026

Tagged:

Everything you need in one new Platform

Your new WiredScore Platform brings together all your buildings, certifications, reports, resources and portfolio insights into one place. It’s personalised to each user, giving you a simple and more secure way of managing your buildings and certifications.

Find out more about what you can expect from your new WiredScore Platform with the FAQs below.

Your WiredScore Platform FAQs

What is WiredScore Platform?

Your WiredScore Platform gives you one secure point of access to all the resources you need, including buildings, certifications, reports, factsheets, guides and portfolio insights.

Why is WiredScore making this change?

We wanted to make your experience simpler, more secure and easier to manage, with fewer separate links, Hubs and passcodes. Your WiredScore Platform lets you view, manage and promote your WiredScore Certifications from one online hub.

How do I log into my WiredScore Platform?

You can access your WiredScore Platform with a personal login, using a ‘magic link’ in a message sent to your registered account email, or Single Sign On (SSO) via Google. Only invited users can access WiredScore Platform - you can be invited by a colleague or by our Client Success team.

What will I be able to see?

You will see the buildings, certifications and portfolio information you are authorised to access. This may be a single building, a group of buildings or the whole Portfolio. You’ll have access to everything that was previously accessed via your Certification Hub or Insights and Portfolio Hub.

What do I do if I can’t see the right buildings or portfolios?

Please contact your Client Success Manager at WiredScore or email us at [email protected]. Alternatively, your company administrator can also manage your user accounts and access levels.

What will happen to my existing Certification Hub?

Certification Hub content will move into your WiredScore Platform, with key reports, certificates, seals, factsheets, guides and other useful resources included.

Will my existing links still work?

Yes, all your existing links to Certification Hubs, Building Reports and other resources will still work. If a user clicking the link is not registered with your WiredScore Platform, they will need to be added by an existing colleague or by your Client Success Manager.

Will Insights and Benchmarking tools still be available?

Yes. All your Insights and Portfolio Hub features, including benchmarking and analysis tools, will be available in your WiredScore Platform for Account level users. This also includes our bespoke AI insights tool that lets you query your data and learn more about your buildings' performance and how to improve.

Can I give colleagues access to our WiredScore Platform?

Yes, your WiredScore Platform will let you invite colleagues and Admin users can manage access in a more controlled way.

Is the new platform more secure?

Your WiredScore Platform gives you far greater control over who can access sensitive building information. Personal user logins from email addresses replace shared passcodes and hidden links, and Admin users can also manage their whole account, adding and removing user access as needed.

Will this change how I work with WiredScore?

Your WiredScore Platform is designed to simplify how you work with us rather than create additional work. You will still be able to access all the content you use today, but with a clearer, more secure and more consistent experience.

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